Privacy Policy
This Privacy Policy explains how simulatorul.rocollects, uses, stores and protects users' personal data.
By using the platform, you confirm that you have read and understood this policy.
1. Data Controller
Personal data is processed by:
TRUEDEVS SRL
VAT: RO39455857
Trade Register: J33/914/2018
Address: Sipotului Street 407, Ipotesti, Suceava County, Romania
office@real-devs.com
2. What data we collect
Depending on how you use the platform, we may collect the following categories of data:
- identification data such as name and email address
- login data and account-related information
- data received through Google authentication, according to the permissions you grant
- personal photos uploaded by the user
- images generated through the platform
- generation history and selected preferences
- subscription information, active plan and payment status
- technical data such as IP address, browser, device, operating system and usage logs
- consent data related to cookies, marketing or analytics, where applicable
3. How we collect data
We collect data:
- directly from you when creating an account
- when you sign in with Google
- when you upload photos or generate images
- when you update your account information
- when you activate or manage a subscription
- automatically through cookies and similar technologies, depending on your consent settings
4. Purposes of processing
We process personal data in order to:
- create and manage your user account
- enable authentication and secure access
- process uploaded photos and generate simulated images
- store generated images and related history in the user account
- enable image downloads and sharing
- manage subscriptions and recurring payments
- provide technical support and respond to requests
- improve platform performance and functionality
- comply with applicable legal obligations
- demonstrate user acceptance of applicable policies where needed
5. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
- performance of a contract or requested service
- the user's consent, where required
- compliance with legal obligations
- legitimate interest in operating, securing and improving the platform
6. Uploaded photos and generated images
The platform allows users to upload personal photos in order to generate simulated images related to hair color, length or style.
Uploaded photos and generated images may be stored in the user's account to allow access to history, downloading or later sharing.
The user is responsible for ensuring they have the right to upload the images and that such images do not infringe the rights of third parties.
Do not use the platform to upload images that you do not have the right to use or that violate the law.
7. Google authentication
If you choose to sign in with Google, we may receive certain data from your Google account, such as your name, email address and other information permitted by your settings and consent.
This data is used solely for authentication, account identification and facilitating access to the platform.
8. Payments and subscriptions
We use Stripe to manage subscriptions and payments.
Payment data is processed by Stripe according to its own privacy and security policies. We do not store full payment card details on our servers.
We may process information related to the subscription plan, currency, payment status, billing history and subscription state as necessary to provide the service.
9. Cookies and similar technologies
The platform may use cookies and similar technologies for website functionality, session management, performance measurement, analytics and marketing, depending on the user's consent preferences.
Some cookies are necessary for the proper functioning of the platform, while others are enabled only based on your consent.
10. Who we share data with
We may share personal data with service providers and partners only to the extent necessary for providing the service, including:
- hosting and infrastructure providers
- Google, for authentication
- Stripe, for payments and subscriptions
- providers of technical, security, analytics or support services
- public authorities where required by law
We do not sell users' personal data to third parties.
11. Data retention
We retain personal data for as long as necessary to provide the services, maintain the account, comply with legal obligations and protect our legitimate rights.
Uploaded photos, generated images and related history may be kept while the account remains active or until they are deleted, in accordance with platform functionality and applicable legal obligations.
12. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, destruction or unlawful disclosure.
However, no information system or internet transmission method can guarantee absolute security.
13. User rights
In accordance with applicable law, users may have the following rights:
- right of access
- right to rectification
- right to erasure
- right to restriction of processing
- right to data portability
- right to object
- right to withdraw consent
- right to lodge a complaint with the competent data protection authority
14. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page.
15. Contact
For questions regarding this Privacy Policy or the way personal data is processed, you may contact us using the company details listed above or through the contact channels available on the website.